Privacy Policy

Last updated: June 2025

This Privacy Policy describes how hokastorenew.com (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from hokastorenew.com (the “Site”).

1. Information We Collect

We collect various types of information in order to provide and improve our services to you:

Personal Data

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

Device Information

When you visit the Site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and store certain information to enhance your user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations.

  • To communicate with you, respond to your inquiries, and provide customer support.

  • To screen orders for potential risk or fraud.

  • To improve and optimize our Site, including analyzing how our customers browse and interact with the Site.

  • To comply with applicable laws and regulations.

3. Sharing Your Personal Information

We share your personal information with third parties only to the extent necessary to provide our services to you, as described above. For example:

  • We use trusted third-party service providers for payment processing, shipping, and analytics.

  • We may also share your information to comply with legal obligations, enforce our site policies, or protect ours or others’ rights, property, or safety.

We will not sell, rent, or share your personal information with any third party for their own marketing purposes without your explicit consent.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data.

  • The right to request correction or deletion of your personal data.

  • The right to restrict or object to processing of your personal data.

  • The right to data portability.

  • The right to withdraw consent at any time where we rely on your consent to process your information.

To exercise any of these rights, please contact us at service@hokastorenew.com.

7. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

8. Third-Party Services

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

75 COMMON VIEW, STEDHAM, MIDHURST, ENGLAND, GU29 0NU

Email: service@hokastorenew.com

Phone: +44 7365598639

Website: hokastorenew.com